Lost your password or username? Knowledge Base › General
Don't worry. It happens to the best of us. But do try to keep it in safe place this time. Here is the form to have it emailed to you:
If you're not able to retrieve it that way please contact our support team so they can assist you. Try to include as much information about your account as possible so we can verify your identity.
- What you believe the password is
- Address, telephone number of file
- Number of and name(s) of projects
- Possible email address on file
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- How can I track downloads?
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- Lost your password or username?
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- How can I assign a label / name to a visitor's IP address?