Contact Support

Priority Support

Priority support is available via Live Chat for all members on the Premium plan. Please log in and use the Live Chat icon in the bottom right corner of the screen to chat with our support team.

Email Support

If you are reporting a problem, please try to explain it in as much detail as possible. Please include the steps you are taking that cause the problem, what pages you are visiting and what stats you are looking at so we can investigate fully.

Please note that email support is slower than priority support and response time depends on the volume of support requests we are receiving.

Postal Address

Statcounter
Guinness Enterprise Centre
Taylor's Lane
Dublin 8
Ireland

VAT Number: IE 9582511F


Telephone Contact

We are a small team with over 1,500,000 customers so the fastest way for you to get help is through the channels listed above. Our email support is excellent and we can call you if the situation requires it.

If you would still prefer to leave a voicemail please do so at this number and remember to include your name, website, username and telephone number.

We'll get back to you as soon as we possibly can.

Tel: +353 1 4100 658

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42.040824890137