FAQ

I just started using StatCounter but it's not working. Your system is broken. I know I'm having visitors but they are not being tracked by your system. What's wrong?

Please double check your site to ensure our code has indeed been installed properly.

The most common cause of this problem is that the code has not been installed correctly, has been altered in some way (often by accident), or some other code on the page is interfering with the StatCounter code.

An easy way to ensure the code has been installed correctly is to load your site, right click the page and select "View page source" from the drop down menu.

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