FAQ

Missing traffic data over the weekend.

Dear statcounter members,
I'm so sorry to report that over the weekend there was an error with collecting your visitor data.
The missing traffic data window is from Saturday 11th July 12:30pm to Monday 13th July 6:35am UTC.
The collecting of visitor traffic data resumed on the 13th July 6:35am UTC and stats are in real-time.
Unfortunately this data cannot be restored but we are working on a way to estimate and restore the summary traffic for this period.
Please check back to this page for further updates as we investigate what happened and make plans to never allow this to happen again.
Update Mon 13th July 11:31: We've added an estimation for the Saturday and Sunday traffic that was missed.
Kindest regards,
Aodhan Cullen
Founder & CEO
StatCounter

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