If I upgrade, how soon will the additional log space be available to me?
The additional log should be available within your account within minutes of upgrading by credit card or Paypal.
In the case of cheque/check or wire payments the additional log will be added to your account when the cheque/check is received or when the wire payment reaches our bank account.
If you are concerned that your account has NOT been appropriately upgraded, then please contact the StatCounter Support Team for assistance.
Answers to the majority of questions we receive can be found here in the knowledge base.
- Can i pay with a business check (cheque) for a full year?
- How do I upgrade?
- I upgraded my account but my log size has not been increased - how long does it take?
- I want to upgrade for a full year - not a monthly subscription.
- How does an upgrade work?
- If I upgrade, how soon will the additional log space be available to me?
- Do I have to upgrade when my free log quota is full?