I upgraded my account but my log size has not been increased - how long does it take?
The upgrade is instant!
We give our members the power to do whatever they want with their increased log quota. It is not automatically assigned to your projects.
To utilize your new log space you must do these steps :
1. Login to StatCounter
2. Click the "Adjust log" link towards the top / center
3. Add the extra log quota to whatever project you like
4. Click the "Adjust log" button at the bottom
Your extra log quota will be added shortly.
Answers to the majority of questions we receive can be found here in the knowledge base.
- Can i pay with a business check (cheque) for a full year?
- How do I upgrade?
- I upgraded my account but my log size has not been increased - how long does it take?
- I want to upgrade for a full year - not a monthly subscription.
- How does an upgrade work?
- If I upgrade, how soon will the additional log space be available to me?
- Do I have to upgrade when my free log quota is full?